Privacy Policy:

1. Information We Collect

- Personal Information: This encompasses a range of data you provide to us, such as your full name, email address, phone number, and any billing information when you sign up for an account, make a reservation, or reach out to our customer support.

- Automated Information: We automatically gather specific information about your interactions with our website, including your unique IP address, the type of browser and device you're using, and how you navigate our website. Additionally, if you opt to share your location to locate nearby charging stations, we collect geographic data.

2. Use of Information

- Service Improvement: We use the collected data to continually enhance our website and services. This includes analyzing usage patterns and data to optimize user experiences.

- Customer Support: Your information is critical in helping us respond to your inquiries and provide effective customer support.

- Communication: We may send you communications regarding the availability of charging stations, reservation services, and updates on our services, including promotional offers.

- Legal Compliance: We process your data as necessary to comply with legal obligations imposed by applicable laws and regulations. This may also involve protecting our rights and interests in case of disputes or legal actions.

3. Sharing Your Information

- Service Providers: We may share your information with trusted third-party service providers who play essential roles in running our website and delivering our services. This may encompass payment processors, customer support providers, and marketing partners.

- Legal Requirements: In specific circumstances, we may disclose your information to comply with legal obligations. This may include sharing information with law enforcement agencies, government authorities, or other third parties as required by law, court orders, or other legal processes.

- Consent: Your data will only be shared with third parties if you explicitly consent to such sharing.

4 Security of Your Information

- Safeguarding your data is a top priority for us. We employ industry-standard security practices to protect your personal information from unauthorized access, disclosure, or alteration. Our security protocols are updated regularly to ensure they meet or exceed industry standards.

- However, it is important to note that while we take every possible precaution to secure your data, no system can guarantee absolute security.

5. Your Choices

- You have control over the information we collect and how we use it:

-Opt-Out: At any time, you can choose not to receive promotional emails from us by following the instructions in the emails you receive.

- Account Modification: If you need to modify or delete your account information, please contact us using the provided contact information.

6. Changes to this Privacy Policy

- We may update our Privacy Policy periodically. If significant changes are made, we will communicate these changes to you by posting a notice on our website and, in some cases, by sending you an email. We encourage you to revisit our policy from time to time to stay informed.

7. Contact Us

- If you have questions, concerns, or inquiries related to this Privacy Policy or the usage of your personal information, do not hesitate to reach out to us using the contact details provided on our website/application.

8. Online Payment Collection

- When making a reservation or purchase through our website, we collect payment information. The following details the process:

-Payment Processing: We use third-party payment processors to securely collect and process payment information. These processors are contractually obligated to use your data solely for payment processing and adhere to industry standards.

-Fraud Prevention: We have implemented robust fraud prevention and detection measures to safeguard against unauthorized transactions and fraudulent activities. These measures may involve identity verification and transaction analysis.

-Payment Refunds: If you are eligible for a refund, we will process the refund to the original payment method used for the transaction. The processing time for refunds may vary according to the apayment method and is subject to our refund policy.