AGREEMENT TO TERMS

These terms and conditions represent a legal agreement between you and PURE ENERGY MOTORS, governing your use of the PURE ENERGY MOTORS mobile application. By accessing and using the application, you are acknowledging that you have read and understood these terms and conditions and agree to be bound by them. If you do not agree with these terms and conditions, you are not permitted to use the application and must cease use immediately.

Supplemental Terms and Changes

This section indicates that additional terms and conditions or documents may be incorporated into the agreement by reference and that the company reserves the right to modify these terms and conditions. Users are encouraged to review the terms periodically to stay informed of updates.

geographical Restrictions

It is mentioned that the information provided in the application is intended for specific geographic locations. Users accessing the application from other locations should ensure compliance with their local laws.

User Age and Permissions

The application is meant for users who own an electric vehicle and need to charge the car battery. Users under the age of 18 are considered minors and must have parental or guardian permission to use the application. Minors are also required to have their parent or guardian read and agree to the terms of use.

INTELLECTUAL PROPERTY RIGHTS

This section explains that the content, source code, databases, software, and other materials on the application, as well as trademarks and logos, are owned or controlled by PURE ENERGY MOTORS and protected by copyright and trademark laws. Users are allowed to access and use the application for personal, non-commercial purposes but are not permitted to copy or exploit the content for commercial purposes without explicit written permission.

USER REPRESENTATIONS

Users are required to represent that they will provide accurate and up-to-date registration information, comply with these terms of use, and are of legal age to use the application. The use of automated or non- human means to access the application is prohibited, as is using the application for any illegal purposes.

USER REGISTERATION

This section discusses user registration and the responsibility of keeping login information confidential. The company reserves the right to reclaim or change inappropriate usernames.

PROHIBITED ACTIVITIES

Users are prohibited from using the application for any purpose other than its intended use, as well as from engaging in various activities such as data retrieval, spamming, or creating unauthorized accounts.

GUIDELINES FOR REVIEWS

Users are given guidelines for posting reviews and ratings, which include not using offensive language, refraining from discriminatory references, and not making false or misleading statements. Users are also not allowed to organize campaigns encouraging others to post reviews.

MOBILE APPLICATION LICENSE

This section addresses the license granted to users to access and use the mobile application. Users are prohibited from reverse engineering, modifying, or using the application for purposes not intended by PURE ENERGY MOTORS.

SUBMISSIONS

This section states that any information provided by users to the company is non-confidential and becomes the property of PURE ENERGY MOTORS. Users waive any moral rights to submissions and grant the company the right to use and disseminate them.

REFUND POLICY

Pure Energy Motors is committed to ensuring a satisfactory experience for its users. This refund policy is designed to clarify the circumstances under which refunds are available for services or products obtained through the Pure Energy Motors mobile application. It is recommended that all users read and understand this policy to be aware of their rights and responsibilities.

General Refund Policy

1. Scope of Application: This refund policy applies to any purchases, fees, or charges made within the Pure Energy Motors mobile application, including any additional services or products related to electric vehicle charging.

2. Eligibility for Refund: Refunds will be considered in specific situations, as outlined below, and are subject to review by Pure Energy Motors. While we strive to accommodate our users' needs, refunds are not guaranteed and will be granted at our sole discretion.

3. Refund Requests: To initiate a refund request, users must contact Pure Energy Motors through the designated support channels within the application. Please provide a clear and detailed explanation of your request, along with any supporting documentation if applicable.

Refund Scenarios

1. Service Interruptions: In the event that you encounter service interruptions that are directly attributed to technical faults or issues with the Pure Energy Motors application or charging infrastructure, and such interruptions lead to financial charges or damages, you may be eligible for a refund. These requests will be reviewed on a case-by-case basis.

2. Unauthorized Charges: If you notice any unauthorized or fraudulent charges on your account due to the use of the Pure Energy Motors application, you should immediately report this to us. If the charges are deemed unauthorized, a refund may be processed.

3. Overcharges: In case of any accidental or erroneous overcharges for services, products, or fees within the application, users are encouraged to contact us for resolution. Refunds will be evaluated based on the specifics of the overcharge and its impact on the user.

4. Non-Receipt of Services or Products: If you have paid for a service or product through the Pure Energy Motors application and did not receive the intended service or product as described, you may request a refund. Users must provide sufficient evidence to support their claim, such as proof of payment and details regarding the service or product purchased.

5. Termination of User Account: If your user account is terminated or suspended by Pure Energy Motors for any reason and you have remaining credits or funds in your account, you may request a refund for the unused portion. Note that the termination of an account does not guarantee a refund and will be evaluated individually.

6. Closure of User Account: If you decide to close the account for any reason and you have remaining credits or funds in you account, you are advised to utilize the same before closure as refund for closure of user account shall not be granted.

Refund Process

1. Submission of Refund Request: To request a refund, please contact Pure Energy Motors through the designated support channels provided within the mobile application. Ensure that your request is clear, detailed, and supported by relevant documentation, such as transaction receipts or related information.

2. Review and Evaluation: Our team will thoroughly review your refund request, including the circumstances leading to the request and the impact on your user experience.

3. Refund Decision: Refund requests will be assessed on a case-by-case basis, and decisions will be made at the sole discretion of Pure Energy Motors. You will be notified of the outcome of your refund request.

4. Refund Processing: If a refund is approved, it will be processed within a reasonable time frame. The method of refund (e.g., credit reversal, reimbursement, or other means) will be determined by Pure Energy Motors.

5.Communication: We will maintain open communication with you throughout the refund process, providing updates and clarification as needed.

Important Notes

-Pure Energy Motors reserves the right to update or modify this refund policy at any time. Users are encouraged to review the policy periodically.

-Users are expected to provide accurate and honest information when requesting a refund. Misrepresentation or fraudulent refund requests may result in account suspension or legal action.

- Users should be aware that third-party services, products, or charges not directly facilitated by Pure Energy Motors are not covered by this refund policy. Any refund requests related to such third-party transactions should be directed to the relevant service or vendor.

- Any terms related to chargebacks, disputes, or other financial resolutions initiated through credit card companies, banks, or financial institutions should be discussed with the respective institution. Users should be aware that initiating a chargeback or dispute may affect their account status with Pure Energy Motors.

ADVERTISERS

PURE ENERGY MOTORS allows advertisers to display their advertisements on the application, and advertisers are responsible for the content of their ads. The company is not liable for any issues related to Digital Millennium Copyright Act (DMCA) takedowns.

APP MANAGEMENT

The company reserves the right to manage the application to protect its rights and property and ensure proper functioning. This includes monitoring the application and taking legal action against violators.

COPYRIGHT INFRINGEMENTS

Users are encouraged to notify the company if they believe any material on the application infringes their copyright. The company will address these concerns in accordance with the DMCA.

TERMS AND TERMINATION

The terms of use remain in effect while users access the application. The company reserves the right to terminate access or delete accounts for various reasons, including violations of the terms.

MODIFICATIONS AND INTERRUPTIONS

The company can change, modify, or remove content from the application without notice. The application may experience interruptions or downtime due to maintenance or technical issues.

CORRECTIONS

Typographical errors, inaccuracies, or omissions may exist on the application, and the company reserves the right to correct these without prior notice.

USER DATA

While the company maintains certain data related to user activities and management of the application, users are responsible for their data. The company is not liable for any data loss or corruption.

Pure Energy Motors is committed to providing a transparent and fair refund process to ensure user satisfaction. If you have any questions or concerns regarding this refund policy, please contact our support team through the designated channels within the application.